- 08-Feb-2017 to 09-Apr-2017 (EST)
- Warehouse Operations
- Cleveland, OH, USA
- Full Time
Medical, Dental, Vision, STD, LTD, Life, 401K
The Supervisor is to assist the Distribution Center Manager or any manager he/she is reporting to for the overall performance of the warehouse and customer service operations. The Supervisor plans, organizes, help staff, directs, and controls the warehouse and customer service activities. The selection, training, and motivation of the workforce are key responsibilities. The Supervisor is accountable for achieving company objectives in regard to safe work place, properly trained work force, labor cost efficiency, employee productivity, customer service, efficient storage, accuracy and clean food grade warehouse.
SPECIFIC DUTIES AND RESPONSIBILITIES
* OPERATIONS *
Plan, direct, train and implement warehouse and customer service employees to meet productivity and service goals for each customer. Supervises and coordinates activities of workers engaged in loading and unloading products from trucks and or performing any handling or value added function for our customer. Make sure that every employee follows the work instructions of the bill of lading, receiver or any specific work instruction. Operate in compliance with federal, state, and local statutes, OSHA requirements and Federal Labor law and requirements.
* LABOR MANAGEMENT *
Develop and maintain a productive work team by hiring, training, motivating, apply sound communication, directing the work force in the most efficient way, praising, counseling, and discipline employees. Utilize the performance evaluation system for recommending promotions, wage increases, and terminations. Must have a productivity program in place and track all important job characteristics, which will allow the Supervisor to be able to evaluate employees properly.
* EQUIPMENT AND FACILITIES *
Must make sure that all equipment is in good working condition, properly maintained and all safety equipment is being used. Must have proper documentation and employee involvement to achieve this properly. Make sure that all employees are trained properly on the equipment and they are operating it correctly. Must make sure that the building is being maintained properly and is kept as a food grade facility. The security of the facility and integrity of customer products is mandatory.
* CUSTOMER SERVICE *
Supervise customer service associates to assure the office and warehouse are working in unison to provide 100 percent customer satisfaction for all shipments and receipts. Inventory accuracy must be maintained by product and location. All Customer accounts must be given proper priority levels that allows for required level of operations, administrative support, appropriate contacts and response to special requests.
Position may require other duties as assigned by manager
All employees assigned to them by his/her manager as determined by shift. This could be limited to warehouse employees and customer service representatives, and/or expanded to include maintenance and transportation personnel.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Uses independent judgment to create and implement policy and procedure.
Maintains High integrity - honors commitments and the Values of LeSaint.
Regular attendance and timeliness is an essential function of the job.
EDUCATION and/or EXPERIENCE Four years distribution supervisory/management experience leading a staff of 10+ employees in operations of at least 70,000 sq. ft. Experience with WMS, metric-driven operations, labor and resource management. College degree not required. HAZMAT exp. preferred.
LANGUAGE SKILLS Ability to read, write and communicate effectively.
MATHEMATICAL SKILLS Ability to perform calculations involving adding, counting, subtracting, division and multiplication.
REASONING ABILITY Ability to follow procedures and instructions. Be able to listen to employee's needs and concerns and be able to motivate and create teams.
CERTIFICATES, LICENSES, REGISTRATIONS Pass written & obstacle course for Forktruck Certification.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Limited travel as needed to support sales activity and visit customer locations. Position can require hours outside normal business hours to meet customer deadlines
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General office conditions.
The noise level in the work environment is usually moderate.